General DescriptionThe role of this position is to assist in leading the program initiatives and the operation of the Johns Hopkins Student Assistance Program (JHSAP). In order for the University to keep pace with the changing demographics of the student population, programs, policies and procedures that address the concerns of faculty, staff and students are essential. These concerns include stress, academic, work, personal and family challenges. These issues may include work/study problems, school or workplace challenges, sexual harassment, and any problems that interfere with performance, productivity and satisfaction. Personal challenges may include emotional health concerns such as stress, academic problems, family problems, grief, depression, anxiety, addiction or chronic illness.
The Assistant Director of JHSAP provides supervision, consultation and oversight of clinical and clinical-administrative functions of the Johns Hopkins Student Assistance Program. This includes, but is not limited to leadership consultation regarding high risk and complex people problems; oversight of all ongoing client assessment and referral activities, clinical coordination and case management of high risk cases; clinical supervision of cases reviewed by the crisis response planning and execution. Lead efforts to develop and sustain positive relationships with JHSAP management team and partners in close collaboration with the schools including their on-line and international populations. This role will directly supervise 2 full-time JHSAP clinicians and 1 program coordinator and provide clinical supervision to 8 other clinicians regarding student cases and leadership priorities. This role may also directly supervise graduate level interns. The Assistant Director will work with the Director to support leadership who are referral-stakeholders within Johns Hopkins University.
The Assistant Director maintains a strong visibility role in JHSAP, which produces some of the greatest clinical risk cases, especially pertaining to suicide. It is imperative that these cases have high-touch case management and excellent clinical oversight, in addition to all high risk cases. The Assistant Director functions as a recipient of VIP referrals, which can include high risk students, faculty, and crises occurring within the academic community and/or any other high risk case referred by a stakeholder.
The JHSAP Assistant Director will provide leadership and oversight of clinical and administrative functions of the Johns Hopkins Student Assistance Program (JHSAP) and its clinical and outreach initiatives, in conjunction with the Director and in the Director's absence. This includes, but is not limited to all ongoing client assessment and referral activities, clinical coordination and case management, psychological testing and screening activities, the Risk Assessment process for students, manager consultations and all outreach requests, special programs and marketing of services, in conjunction with the communications manager.
The person in this position will provide JHSAP clinical services to faculty, staff, and family members of the Johns Hopkins Institutions. These services include, but are not limited to assessment, problem identification of mental health, substance abuse, family, and systemic/organizational problems; short-term counseling; brief interventions and extended monitoring; referral to other resources; managerial and administrative consultative services (e.g., providing consultation to leadership, deans, general counsel, HR, etc on student behavior, mental health, substance abuse, and related issues).
Other responsibilities include delivering crisis response services, developing and delivering outreach presentations to departments and representing JHSAP with each school's student affairs departments including the disability coordinators, the University Health Services/University Mental Health, the Homewood counseling center RAT, and the external community including collaborators, such as the American Foundation for Suicide Prevention or others as delegated by the Director.
The JHSAP Assistant Director reports directly to the Director.
Specific Duties and Responsibilities:
- Responsible for the administration and management of clinical assessments, treatment, and consultation with administrative and management personnel.
- Provides routine clinical assessment, diagnosis, and case management for clients served.
- Provides short-term individual counseling and crisis intervention to individuals or couples.
- Provides behavioral health guidance, subject matter expertise and recommendations to leadership regarding troubled students with performance problems.
- Implements and monitors recommendations of mandated referral/high risk clients.
- Makes arrangements for in-patient psychiatric or substance abuse care as appropriate.
- Contacts security or other appropriate resources if the risk of injury is imminent.
- Informs referred students of JHSAP policies and procedures, potential academic implications, other problems that could result from identified concerns, and expectations for cooperation in JHSAP.
- Provides clinician supervision to 2 full time JHSAP clinicians and a program coordinator and clinical supervision to 8 other clinicians regarding student cases and leadership priorities.
- Coordinate daily operations and clinical functions of high-profile sub programs:
- School/Workplace Violence: Provide clinical expertise, review and consultation on JHU and JHH Risk Assessment cases and threats. Make recommendations and serve as a JHSAP liaison to the Risk Assessment Teams (RAT) when needed.
- Crisis Response Services: In conjunction with the Director, lead JHSAP clinical response, as well as FASAP clinical response as needed, and provide on-call emergency coverage and direct trauma response to school workplace critical incidents.
- Manage on-call 24/7 for emergency consults delegating response interventions (debriefings, town hall meetings, crisis response) as appropriate.
- Psychoeducation programming - Workshops and presentation to students, staff and faculty related to JHSAP programmatic offerings and special needs including critical incident debriefings and identifying at risk students. Special event coordination including stress events and the Out of the Darkness Campus Walk.
- In conjunction with the Director, hires, fires, trains, develops, and supervises staff, to include timekeeping, staff scheduling responsibilities and performance reviews.
- Onboard, train and supervise new staff.
- Oversees JHSAP clinical appointment schedules; manage schedule conflicts and staffing of urgent and emergent situations/on-call situations.
- Co-leads Team meeting and Case Conference meeting in the absence of the Director along with the Assistant Director of FASAP.
- Develop data reports in conjunction with the Data Analyst and conduct data/budget meetings with JHSAP management team members from each school.
- Coordinate and lead bi-annual JHSAP management team communication meetings.
- Oversees maintenance of client records and clinical documentation.
- Oversees clinical staff compliance with state licensure and professional development requirements.
- Develop JHSAP program guides, manuals, screening questions, policies and procedures.